Guy, I got my rebate for RM22 after complaining the disconnection of phoneline + streamyx.(actually was told that my cable was stolen, was very normal for users in Kulim)
Roughly 8 days I totally cannot use the service and made a call to TM 100 for rebate.
Only Streamyx is entitled to get the rebate..
For the fixed line,they counted like month, so I only miss one week's time. It is not in their policy to rebate...Fine!
At least I got RM22.
Guy, Remember your customer's right. Full use them! Especially to giant like this